Course Description

‘It’s no accident I chose to study engineering rather than English literature.’
(Engineer in technical writing workshop)

Effective communication is essential to success in the workplace yet few technically trained people have any training in effective writing techniques. Engineers spend much of their time writing maintenance manuals, assessment reports, specifications and other documents. In addition, most day to day communication is in writing – in the form of emails.

This technical writing workshop is designed specifically for technically trained people. The workshop gives tips, advice and practical assistance on how to improve your writing. General principles of technical writing, which apply to all documents are discussed, as are a few specific documents such as standard operating procedures, specifications and laboratory reports.

Participants are invited (but not obliged) to send samples of their writing ahead of the session. One-on-one feedback sessions are held with those who choose to provide samples.
This workshop can be tailored to meet the needs of your organisation. Any templates used by your organisation may be discussed, and the particular forms of report your employees write can be focused on.

Chriz Lam
Regional Principal Consultant

Dr. Petros is definitely the most Eligible PMP coach in Thailand and his credentials unmatched anywhere. Additional, his charismatic style and holistic coverage of the PMBOK Process Group and Knowledge Area ensure we are all equipped to overcome the Exam questions.

Key Features of Technical Writing

Course Duration

Course Objectives

Delegates who have attended this workshop should:

Practical Workshop

This workshop is practical and hands-on. Delegates are given useful tools which they can immediately apply in the workplace. The presenter will lead delegates through the process of writing a report and will identify common mistakes at each stage of the process. Delegates will complete exercises drawn from technical material. Comprehensive notes are provided.

These include:

Course Outline

Topics covered in this workshop include:

  • What makes a good report?
  • What makes a poor report?
  • The ‘curse of knowledge’ – how knowing your topic too well can lead to poor writing.
  • The importance of reader rapport.
  • Identifying your writing blocks and tips to overcome them.
  • Dealing with interruptions and distractions.
  • Identifying your reader.
  • Selecting what information to include.
  • Deciding what order to present the information in.
  • Choosing a format for your document.
  • Mind mapping and other planning techniques.
  • Overcoming the risk of being misconstrued.
  • Ensuring your email is read and responded to.
  • Email etiquette.
  • Formulating your subject line, greeting and other aspects of the message.
  • Addressing a number of different people in an email.
  • Using attachments.
  • Writing a standard operating procedure (SOP).
  • Writing conclusions and recommendations.
  • Writing an executive summary.
  • Writing a laboratory report.
  • Using appendices.
  • Using figures and tables.
  • Paragraphs.
  • Sentences, including ‘run on’ sentences and fragments of sentences.
  • Bullets and numbering.
  • Using numerals and units.
  • Vocabulary, including clichés, grandiose terms, redundancy, technical terms and jargon.
  • Active and passive tense.
  • Punctuating correctly.
  • Matching singular and plural.
  • The misplaced ‘only’.
  • Parallelism in lists and sentences.
  • Proofreading tips.
  • What to look for in your own work and the work of others.
  • Identifying your writing ‘tics’.
  • Using spellcheck and grammar checking tools.