Course Description

This course aims at assisting project managers, assistant project managers, and team members working in a functional (hierarchical) and a non-hierarchical environment involving team members from various functional units. Project Managers working in diverse environments and across various functional units have to acquire specific leadership skills to ‘better sell’ their project objectives to their teams. They should also develop special skills to foster the performance of their teams as well as individually deal with team members for better career development. The course is sub-divided into three parts addressed in three separate days focusing on three primary areas: leadership, Team Performance Management, and People Development. The course also primarily includes workshops and activities to help participants better understand their roles’ expectations and to develop specific skills to deal with challenging situations in various project environments.

Khietisak Khaipho

The PMP exam prep course was recommended by my boss who attended this course before and passed the exam as a result. I attended this course in Sep’2016 and passed the exam in Nov’2016. Dr. Petros who is the course instructor could transfer his valuable (…)

Key Features of Managing Stakeholders using Soft Skills

Course Objectives

Participants will be able to understand how the three roles – leadership, team performance management, and project team development – support the successful delivery of projects within functional or matrix organizations. Following are focus areas around which various activities and workshops will be held:

Target Audience

Leadership – discussion and activities address how project managers:

Team Performance Management – discussion and activities address how project managers:

Project Team Development – discussion and activities address how project managers:

Delivery Method

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Prerequisites

Course Duration

Course Outline

  • Introduction
  • Stakeholder Management Concepts
  • What is Stakeholder Management?
  • Stakeholder Involvement in Projects
  • Correctly positioning your project and business case (its legitimacy)
  • “Selling” your project objectives
  • Influence others: onboard your project team members
  • Influence others: be assertive and communicate effectively
  • Success factors for cross-functional management
  • Coordination across functions
  • Sharing responsibilities with resource managers
  • Bring results back in line with team commitment
  • Managing and Cooperating
    • Negotiating using the Win-Win Approach.
    • Concessions and Trade-offs
  • Success factors to help team members grow
  • Identifying project team members’ degree of autonomy
  • Sharing responsibilities with the functional/resource managers

All workshops can be customized to suit your requirements, using a project scenario from your workplace as a case study.

Project Victor is a leading Project Management Training and Consulting services provider in Thailand and South East Asia.

PMP® is the registered marks of the Project Management Institute, Inc.