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PMI Authorized Training Partner · ATP #5029 · Bangkok

Change Management Fundamentals

A Practical Workshop for Understanding, Adapting to, and Supporting Change

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DeliveryBangkok / Live online
Duration1 Day
Course Details

A Clearer Way to Review the Course

Organizations continuously introduce changes to systems, processes, technologies, structures, and ways of working. While these initiatives aim to improve performance, their success depends on how effectively people understand, respond to, and adopt change.

Change Management Fundamentals is a practical one-day workshop designed to help professionals understand the human side of organizational change and develop the skills to manage personal transitions and support colleagues.

Participants explore how people respond to uncertainty, why resistance occurs, and how established change management frameworks support successful adoption.

The course introduces practical tools for managing stress, adapting workplace habits, understanding the impact of AI and automation, and supporting others through change.

Through guided reflection, group discussions, realistic workplace scenarios, and practical exercises, participants develop a Personal Change Plan for applying their learning.

Understanding and Responding to Workplace Change

This course focuses on understanding and responding to change from the perspective of employees, team leaders, and functional managers. It is not a project change control course.

For professionals responsible for planning and implementing organizational change through projects, Project Victor offers the separate two-day Change Management for Project Teams workshop.

Who Should Attend

  • Employees experiencing changes to workplace systems, processes, or responsibilities.
  • Team leaders supporting colleagues through organizational change.
  • Functional managers responsible for helping their departments adapt.
  • Professionals affected by digital transformation, AI, automation, or organizational restructuring.
  • Individuals seeking practical change management knowledge and personal resilience skills.

What Is Included

  • Practical worksheets and templates.
  • Guided individual reflection and group exercises.
  • Supportive conversation role-play.
  • A Personal Change Plan with specific workplace actions.
Format & Preparation

What to Expect Before You Arrive

01

Delivery Method

Instructor-Led Workshop. Available as a scheduled public class or private in-house training on request.

  • Instructor-led explanations.
  • Individual reflection.
  • Small-group discussions.
  • Workplace scenarios.
  • Practical worksheets and templates.
  • Role-play exercises.
  • Personal action planning.
02

Course Duration

1 Day. 7 instructional hours.

08:30-17:00, including two 15-minute coffee breaks and a one-hour lunch.

03

Prerequisites

No formal prerequisites are required.

What You Will Learn

Skills You Can Apply at Work

  1. Distinguish project-driven, transitional, and organizational change and explain how they connect.
  2. Recognize emotional and behavioral responses to change using SCARF, the Change Curve, and Bridges' Transition Model.
  3. Apply practical approaches to managing uncertainty, stress, changing habits, and letting go of established routines.
  4. Evaluate how AI and automation affect workplace tasks and skills.
  5. Use ADKAR to identify barriers to individual change adoption.
  6. Support colleagues through change using empathetic conversations and practical support techniques.
  7. Develop a Personal Change Plan with specific workplace actions.
Upcoming Schedule

Next Public Sessions

No public dates are currently published for this course. Contact us for the next public class or a private corporate schedule.

Course Outline

What the Course Covers

Module 1: Understanding Change

  • Why organizations introduce change.
  • Project-driven, transitional, and organizational change.
  • How organizational change affects individuals.
  • Understanding emotional responses to change.
  • SCARF model.
  • Change Curve.
  • Recognizing uncertainty and resistance.

Practical exercises: Change Line-up, Change Inventory, SCARF Scan, and Change Curve reflection.

Module 2: Letting Go and Moving Forward

  • Bridges' Transition Model.
  • Understanding endings, losses, and new beginnings.
  • Identifying what people need to let go of.
  • Recognizing habits and established workplace routines.
  • Understanding the habit loop.
  • Developing new ways of working.

Practical exercises: Endings, Losses and Keepings, and Habit Redesign.

Module 3: Staying Steady During Change

  • Understanding stress and uncertainty.
  • Recognizing personal warning signs.
  • Circle of Control.
  • Separating concerns from actionable issues.
  • Reframing negative assumptions.
  • Practical stress management techniques.

Practical exercises: Worry Sort, Reframe Relay, and breathing techniques.

Module 4: AI, Automation, and My Work

  • Understanding AI and automation in the workplace.
  • Common AI myths and misconceptions.
  • Tasks suitable for automation.
  • Tasks supported by AI.
  • Tasks requiring human judgment.
  • Task Audit.
  • Skills Audit and changing capability requirements.
  • Planning a responsible, organization-approved AI experiment.

Practical exercises: AI Myth or Fact, Task Audit, and a safe AI learning experiment.

Module 5: Projects and Change Adoption

  • How projects introduce organizational change.
  • Project outputs versus business outcomes.
  • Understanding the project journey.
  • The human side of project implementation.
  • Introduction to ADKAR.
  • Awareness, Desire, Knowledge, Ability, and Reinforcement.
  • Identifying individual adoption barriers.
  • Distinguishing project change control from the people side of change.

Practical exercises: ADKAR Self-Check and workplace change scenario.

Module 6: Supporting Others Through Change

  • Understanding resistance as information.
  • Recognizing colleagues' concerns.
  • Listening and responding with empathy.
  • Supporting colleagues without forcing acceptance.
  • The 4A supportive conversation approach: Ask, Acknowledge, Address, Agree.
  • Developing a Personal Change Plan.

Practical exercises: Supportive conversation role-play, Change Journal, and Personal Change Plan.

Detailed Course Agenda

1 Day: 08:30-17:00
TimeSession
08:30-09:00Welcome, introduction, and Change Line-up
09:00-10:30Module 1: Understanding Change
10:30-10:45Coffee Break
10:45-12:00Module 2: Letting Go and Moving Forward
12:00-13:00Lunch
13:00-13:45Module 3: Staying Steady During Change
13:45-15:00Module 4: AI, Automation, and My Work
15:00-15:15Coffee Break
15:15-15:55Module 5: Projects and Change Adoption
15:55-16:40Module 6: Supporting Others Through Change
16:40-17:00Personal Change Plan and Workshop Closing
Your Instructor

Trainer Credentials & Experience

Dr. Petros Rigas
Dr. Petros Rigas, PMP, PgMP, PMI-ACP, RMP, SAFe SPC 6.0

Dr. Petros Rigas

President of PMI Thailand Chapter for 13 years (2011–2023) · Past President & Chapter Counselor
  • PMI licensed training instructor — profile on PMI’s global website.
  • Certified Program Management Professional (PgMP®) — Certificate #2079271.
  • Certified Project Management Professional (PMP/CAPM®) — Certificate #1258917.
  • Agile Certified Practitioner (PMI-ACP®) — Certificate #2600926.
  • Certified Scrum Master (CSM®), Scrum Alliance — Certificant ID 001062861.
  • SAFe Program Consultant (SPC)® 6.0 — Certificate ID 50804412-3031.
  • SAFe Agilist® 6.0 — Certificate ID 23353981-8934.
  • Certified Risk Management Professional (RMP®) — Certificate #2033120.
  • Mega-project leadership experience in IT, airport, CCTV, transport, and power infrastructure.
  • Commercial contract manager, reviewer, and advisor.
  • Part-time lecturer at KMUTT (Master’s in Project Management) and an invited lecturer at Chulalongkorn University.
  • Doctorate from Assumption University of Thailand, with publications on business management.
  • Trained 5,000+ project professionals and helped certify 800+ PMPs/CAPMs/PMI-ACPs in Thailand since 2010.
PMI Authorized Training Partner InstructorATP #502913 Years PMI Thailand Chapter PresidentProfessional profile
Additional Course Details

Useful Details

Additional course details

Training Methodology

The workshop combines explanation and practical application. Participants reflect on their own experience, discuss realistic workplace scenarios, practise supportive conversations, and develop specific workplace actions.

  • Instructor-led explanations.
  • Individual reflection.
  • Small-group discussions.
  • Workplace scenarios.
  • Practical worksheets and templates.
  • Role-play exercises.
  • Personal action planning.

Industry-neutral workplace scenarios address new technology, changing processes, AI adoption, and organizational restructuring.

Course Information

  • Duration: 1 Day.
  • Training Hours: 7 instructional hours.
  • Daily schedule: 08:30-17:00, including two 15-minute coffee breaks and a one-hour lunch.
  • Delivery: Public Classroom or In-House Training, On Request.
  • Format: Instructor-Led Workshop.
  • Location: Client Premises or Agreed Training Venue.
  • Language: English.
  • Prerequisites: None.
  • Audience: Employees, Team Leaders, and Functional Managers.

Related Courses

Also Consider
Change Management for Project Teams →

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