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PMI Authorized Training Partner · ATP #5029 · Bangkok

Change Management for Project Teams

Plan, Implement, and Sustain Change Through Projects

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DeliveryBangkok / Live online
Duration2 Days
Course Details

A Clearer Way to Review the Course

Projects introduce new systems, processes, technologies, organizational structures, and ways of working. Delivering these project outputs is only part of achieving business success. Organizations must also prepare employees, support adoption, and ensure new ways of working become established.

Change Management for Project Teams is a practical two-day workshop designed for project managers, project team members, PMO professionals, business representatives, and change-support personnel responsible for implementing change through projects.

The course connects project management with the human side of organizational change.

On Day 1, participants explore how individuals experience change, why resistance occurs, and how people adapt to new responsibilities, systems, and workplace expectations.

On Day 2, participants learn how to integrate change management activities into the project lifecycle, assess organizational impacts, engage stakeholders, evaluate readiness, and plan communication, training, implementation support, and sustainment.

Through realistic workplace scenarios, group simulations, structured templates, and a continuing project case study, participants develop a practical Change Canvas covering the key activities required to support successful change adoption.

The workshop concludes with a team-based Change Canvas presentation and a 30-60-90 day action plan.

Course Positioning

This course addresses two connected responsibilities:

Day 1: Understanding and Responding to Change

Understanding the experience of people affected by organizational change.

Day 2: Planning and Leading Change in Projects

Helping project teams prepare affected stakeholders, support adoption, and sustain project outcomes.

The course distinguishes between:

  • Project-driven change: New capabilities, systems, processes, and outcomes introduced through projects.
  • Transitional change: The psychological and behavioral adjustments people experience when moving from existing to new ways of working.
  • Organizational change: The broader adoption of new structures, processes, responsibilities, and working practices.
  • Project change control: The formal management of proposed modifications to project scope, schedule, cost, and other approved baselines.

Project change control and people-side change management are related but serve different purposes.

Who Should Attend

  • Project Managers and Project Leaders
  • Project Team Members
  • Program Managers and PMO Professionals
  • Business Analysts and Business Representatives
  • Change Management and Transformation Teams
  • Functional Managers supporting project implementation
  • IT and Digital Transformation Professionals
  • Professionals involved in process improvement, AI implementation, automation, or organizational transformation

What Is Included

  • Change management templates and practical exercises.
  • A Personal Change Plan.
  • A team Change Canvas.
  • A 30-60-90 Day Action Plan.
Format & Preparation

What to Expect Before You Arrive

01

Delivery Method

Public instructor-led classroom training or private corporate training at client premises or an agreed venue. Language: English.

  • Instructor-led explanations.
  • Guided individual reflection.
  • Small-group discussions.
  • Realistic workplace scenarios.
  • Project-team simulations.
  • Change management templates.
  • Stakeholder and readiness assessments.
  • Communication planning exercises.
  • Change Canvas development.
  • Team presentations and action planning.
02

Course Duration

2 Days. 14 instructional hours.

Each day runs 08:30-17:00, including two 15-minute coffee breaks and a 60-minute lunch break.

03

Prerequisites

No formal prerequisites are required. Prior project experience is beneficial but not mandatory.

What You Will Learn

Skills You Can Apply at Work

  1. Distinguish project-driven, transitional, and organizational change and explain their relationship to project delivery.
  2. Recognize how people respond to change using SCARF, the Change Curve, and Bridges' Transition Model.
  3. Apply practical tools for managing uncertainty, workplace habits, AI-related changes, and individual adoption barriers.
  4. Use ADKAR to identify personal change barriers and appropriate support interventions.
  5. Integrate change management activities into project phases, governance arrangements, and stakeholder responsibilities.
  6. Apply project change control and assess the people-related implications of approved changes.
  7. Conduct change impact assessments across strategy, policy, people, processes, and technology.
  8. Identify stakeholders, evaluate their influence and concerns, and develop engagement strategies.
  9. Assess organizational readiness and identify gaps requiring action.
  10. Develop communication, training, enablement, and people-support plans.
  11. Plan go-live support, monitor adoption, and establish sustainment measures.
  12. Develop a practical team Change Canvas and 30-60-90 day action plan.
Upcoming Schedule

Next Public Sessions

No public dates are currently published for this course. Contact us for the next public class or a private corporate schedule.

Course Outline

What the Course Covers

Day 1: Understanding and Responding to Change

Day 1 follows the same foundational curriculum as Change Management Fundamentals.

Module 1: Understanding Change

  • Why organizations introduce change.
  • Project-driven, transitional, and organizational change.
  • How change affects individuals and teams.
  • SCARF model and common workplace concerns.
  • Change Curve and emotional responses.
  • Understanding uncertainty and resistance.

Practical exercises:

  • Change Line-up
  • Change Inventory
  • SCARF Scan
  • Change Curve reflection

Module 2: Letting Go and Moving Forward

  • Bridges' Transition Model.
  • Endings, the neutral zone, and new beginnings.
  • Understanding losses associated with change.
  • Letting go of established routines.
  • Habit loops and behavior change.
  • Developing new workplace habits.

Practical exercises:

  • Endings, Losses and Keepings
  • Habit Redesign

Module 3: Staying Steady During Change

  • Understanding stress and uncertainty.
  • Recognizing personal warning signs.
  • Circle of Control.
  • Distinguishing concerns from actionable issues.
  • Reframing negative assumptions.
  • Practical stress management techniques.

Practical exercises:

  • Worry Sort
  • Reframe Relay
  • Breathing techniques

Module 4: AI, Automation, and My Work

  • AI and automation in the workplace.
  • Common AI myths and misconceptions.
  • Tasks suitable for automation.
  • Tasks supported by AI.
  • Tasks requiring human judgment.
  • Task Audit and Skills Audit.
  • Changing capability requirements.
  • Responsible and organization-approved AI experimentation.

Practical exercises:

  • AI Myth or Fact
  • Task Audit
  • Skills Audit
  • Safe AI learning experiment

Module 5: Projects and Change Adoption

  • How projects introduce organizational change.
  • Project outputs versus business outcomes.
  • Understanding the project journey.
  • The people side of project implementation.
  • Introduction to ADKAR.
  • Awareness, Desire, Knowledge, Ability, and Reinforcement.
  • Identifying individual adoption barriers.
  • Introduction to project change control.

Practical exercises:

  • ADKAR Self-Check
  • Workplace change scenario

Module 6: Supporting Others Through Change

  • Understanding resistance as information.
  • Recognizing concerns and emotional responses.
  • Empathetic communication.
  • Supporting colleagues during transition.
  • The 4A supportive conversation approach: Ask, Acknowledge, Address, Agree.
  • Developing a Personal Change Plan.

Practical exercises:

  • Supportive conversation role-play
  • Change Journal
  • Personal Change Plan

Detailed Training Agenda

Day 1: Understanding and Responding to Change | 08:30-17:00
TimeSession
08:30-09:00Welcome, introductions, Change Line-up
09:00-10:30Module 1: Understanding Change
10:30-10:45Coffee Break
10:45-12:00Module 2: Letting Go and Moving Forward
12:00-13:00Lunch
13:00-13:45Module 3: Staying Steady During Change
13:45-15:00Module 4: AI, Automation, and My Work
15:00-15:15Coffee Break
15:15-15:55Module 5: Projects and Change Adoption
15:55-16:40Module 6: Supporting Others Through Change
16:40-17:00Personal Change Plan and Day 1 Closing

Day 2: Planning and Leading Change in Projects

Day 2 focuses on the responsibilities of project teams supporting organizational change. Participants work in small teams using a continuing fictional organizational transformation project. Each team develops a Change Canvas throughout the day.

Module 7: Integrating Change Management into Projects

  • Connecting project delivery with organizational adoption.
  • Project lifecycle and change management activities.
  • Technical delivery versus people-side implementation.
  • Change management roles and responsibilities.
  • Project Sponsor, Project Manager, Change Lead, and Functional Managers.
  • RACI and accountability.
  • Introducing the Change Canvas.
  • Defining the case for change and expected outcomes.

Practical exercises:

  • Project lifecycle mapping
  • RACI card sort
  • Change Canvas setup

Module 8: Project Change Control and Governance

  • Understanding integrated change control.
  • Distinguishing project changes from organizational adoption.
  • Change requests and impact evaluation.
  • Scope, schedule, cost, quality, risk, and stakeholder implications.
  • Change Control Board responsibilities.
  • Evaluating proposed changes.
  • Communicating approved decisions.
  • Considering people-related impacts of project changes.

Practical exercises:

  • Change request evaluation
  • Change Control Board simulation
  • Documenting decisions and implications

Module 9: Change Impact Assessment

  • Purpose of change impact assessment.
  • Comparing current and future states.
  • Identifying affected stakeholder groups.
  • Assessing impacts across strategy, policy, people, processes, and technology.
  • Changes to tasks, skills, roles, and responsibilities.
  • Establishing impact rating criteria.
  • High, medium, and low impact.
  • Developing an impact heatmap.
  • Prioritizing groups based on impact magnitude, scale, and support needs.

Practical exercises:

  • Current-state versus future-state comparison
  • Change impact assessment
  • Impact heatmap
  • Group discussion and prioritization

Module 10: Stakeholder Engagement and Change Readiness

  • Identifying affected stakeholders.
  • Stakeholder mapping and segmentation.
  • Power and interest assessment.
  • Understanding stakeholder concerns.
  • Sponsor engagement.
  • Change champions and functional managers.
  • Assessing organizational readiness.
  • Readiness surveys and assessment criteria.
  • Identifying readiness gaps.
  • Developing targeted interventions.

Practical exercises:

  • Stakeholder mapping
  • Readiness assessment
  • Identifying support actions

Module 11: Communication, Training, and Enablement

  • Developing a change communication strategy.
  • Communicating the reasons for change.
  • Tailoring messages to stakeholder groups.
  • Communication channels and timing.
  • Training needs analysis.
  • Developing user training and enablement plans.
  • Addressing skills gaps.
  • HR and people-related mechanisms.
  • Change champion networks.
  • Preparing employees for new ways of working.

Practical exercises:

  • Rewrite an ineffective change announcement
  • Communication planning
  • Training and enablement planning
  • Change Canvas development

Module 12: Go-Live Support, Adoption, and Sustainment

  • Preparing for organizational go-live.
  • Post-implementation support.
  • Hypercare and issue escalation.
  • Supporting employees during initial adoption.
  • Measuring adoption and usage.
  • Adoption scorecards.
  • Reinforcement and feedback mechanisms.
  • Sustaining new behaviors.
  • Transitioning responsibility to business owners.
  • Reviewing outcomes and lessons learned.

Practical exercises:

  • Hypercare planning
  • Adoption scorecard
  • Change Canvas completion
  • Team presentations
  • 30-60-90 day action plan

Detailed Training Agenda

Day 2: Planning and Leading Change in Projects | 08:30-17:00
TimeSession
08:30-09:00Day 1 Review, Project Case Introduction, Change Canvas Setup
09:00-09:45Module 7: Integrating Change Management into Projects
09:45-10:30Module 8: Project Change Control and Governance
10:30-10:45Coffee Break
10:45-12:00Module 9: Change Impact Assessment
12:00-13:00Lunch
13:00-13:45Module 10: Stakeholder Engagement and Change Readiness
13:45-15:00Module 11: Communication, Training, and Enablement
15:00-15:15Coffee Break
15:15-16:10Module 12: Go-Live Support, Adoption, and Sustainment
16:10-16:45Change Canvas Team Presentations
16:45-17:0030-60-90 Day Action Plan and Workshop Closing
Your Instructor

Trainer Credentials & Experience

Dr. Petros Rigas
Dr. Petros Rigas, PMP, PgMP, PMI-ACP, RMP, SAFe SPC 6.0

Dr. Petros Rigas

President of PMI Thailand Chapter for 13 years (2011–2023) · Past President & Chapter Counselor
  • PMI licensed training instructor — profile on PMI’s global website.
  • Certified Program Management Professional (PgMP®) — Certificate #2079271.
  • Certified Project Management Professional (PMP/CAPM®) — Certificate #1258917.
  • Agile Certified Practitioner (PMI-ACP®) — Certificate #2600926.
  • Certified Scrum Master (CSM®), Scrum Alliance — Certificant ID 001062861.
  • SAFe Program Consultant (SPC)® 6.0 — Certificate ID 50804412-3031.
  • SAFe Agilist® 6.0 — Certificate ID 23353981-8934.
  • Certified Risk Management Professional (RMP®) — Certificate #2033120.
  • Mega-project leadership experience in IT, airport, CCTV, transport, and power infrastructure.
  • Commercial contract manager, reviewer, and advisor.
  • Part-time lecturer at KMUTT (Master’s in Project Management) and an invited lecturer at Chulalongkorn University.
  • Doctorate from Assumption University of Thailand, with publications on business management.
  • Trained 5,000+ project professionals and helped certify 800+ PMPs/CAPMs/PMI-ACPs in Thailand since 2010.
PMI Authorized Training Partner InstructorATP #502913 Years PMI Thailand Chapter PresidentProfessional profile
Additional Course Details

Useful Details

Additional course details

Training Methodology

  • Instructor-led explanations.
  • Guided individual reflection.
  • Small-group discussions.
  • Realistic workplace scenarios.
  • Project-team simulations.
  • Change management templates.
  • Stakeholder and readiness assessments.
  • Communication planning exercises.
  • Change Canvas development.
  • Team presentations and action planning.

Day 1 emphasizes individual understanding and adaptation. Day 2 emphasizes project-team collaboration, implementation planning, and organizational adoption.

Industry-neutral scenarios involve technology implementation, AI adoption, process redesign, or organizational transformation.

Practical Workshop Outputs

Day 1: Personal Change Plan

A practical action plan covering personal transition, stress management, new workplace habits, AI-related learning, and supporting colleagues.

Day 2: Team Change Canvas

A structured change management plan covering:

  1. Case for change and expected outcomes.
  2. Change scope, governance, and responsibilities.
  3. Change impact assessment.
  4. Stakeholder engagement.
  5. Organizational readiness.
  6. Communication planning.
  7. Training and enablement.
  8. HR and people mechanisms.
  9. Go-live and post-implementation support.
  10. Adoption measures and sustainment.

Final Output: 30-60-90 Day Action Plan

A practical plan identifying priorities, responsibilities, and follow-up actions for applying the learning.

Course Information

  • Duration: 2 Days.
  • Instructional Hours: 14.
  • Daily schedule: 08:30-17:00.
  • Each day includes two 15-minute coffee breaks and a 60-minute lunch break.
  • Delivery: Public Classroom and Corporate On-Site.
  • Language: English.
  • Prerequisites: None.
  • Target Audience: Project Managers, Project Teams, PMO, Change and Transformation Professionals.

Corporate Training

Arrange private group delivery at client premises or an agreed venue. Tell us your preferred training dates, number of participants, training location, and industry-specific customization needs. Corporate training is quoted separately from public per-participant pricing.

Request Corporate Training

Related Courses

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Change Management Fundamentals →

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